SHIPPING & RETURNS

Most orders are shipped within 3-5 business days. Hand-sewing apparel kits currently ship within 2-4 weeks. Pre-cut hand-sewing kits such as the Clematis Tote and regular supplies kits ship within 3-5 business days. Please keep in mind that "business days" refers to days during the week, not weekends. 

If you order additional items with your hand-sewing apparel kit, all items will ship at the same time the hand-sewing apparel kit ships (within 2-4 weeks). Please order items separately if you would like items not to be included with the apparel kit. 

Some Handmade Studio items are made to order and generally take 7-14 business days to be shipped depending on demand. If item is not made to order it will not say "made to order", and will ship within 5-7 business days. 

All US orders $100+ are eligible for FREE SHIPPING as long as the subtotal meets $100 or more at checkout. 

Canada and International Orders:

Due to BREXIT and USPS suspension of services to Australia we are currently not shipping to the United Kingdom and Australia. Shipping to Australia will be continued once the suspension is lifted. 

Please note that your country may charge you a duty. Fibr & Cloth Studio is not responsible for duty fees and/or any additional charges incurred by authorities. You will be required to pay duty fees in order to receive your package. Fibr & Cloth Studio works hard to avoid courier and third party shipping as much as possible. 

 

RETURN POLICY

Fibr & Cloth Studio reserves the right to not accept returns for items at its sole discretion. 

Sewing and craft kits are final sale and not subject for return or exchange. If something is missing from your order please contact FIBRANDCLOTH@GMAIL.COM. Your inquiry will be answered within 24-48 hours. 

Individual supplies are subject to return with shipping at the customer's expense as long as the items are in brand new condition. Refunds/exchanges are granted upon receipt of the item(s) being returned. If you wish to return an item please contact FIBRANDCLOTH@GMAIL.COM with your inquiry.